Reference

koibet4d Privacy Policy: What We Collect and Why

This Privacy Policy sets out exactly what personal data koibet4d collects when you open an account, make a deposit via DANA or QRIS, or contact our support team…

Account data collected at registrationDANA, OVO, GoPay & QRIS transaction recordsSession and device logsData retention scheduleYour right to request deletion
koibet4d koibet4d Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or remove data held on your account, our support team is reachable 24 hours a day, seven days a week. You can send a data request through live chat directly inside your account dashboard, by email to our designated privacy address, or via our Telegram channel. We aim to acknowledge any data-related request within 24 hours and resolve it within five business days.

Team online

Live Chat

Open the chat icon inside your account dashboard — available around the clock, every day. Ideal for quick data-access or correction requests that need same-session confirmation.

Email Support

Send your data request to our privacy email address. Include your registered phone number and the specific data you want reviewed, corrected or deleted for faster processing.

Telegram Channel

Reach our team on Telegram for account-linked privacy questions. Our agents can verify your identity in the chat before taking any action on your stored data.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption at rest and in transit for all account and payment records. Our internal access controls mean only verified staff roles can view your personal data, and every access event…

Encrypted Storage

All personal data — including your registered phone number and linked DANA or OVO wallet ID — is stored using AES-256 encryption. Keys are rotated on a scheduled basis and access is logged.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to measure page performance. No advertising cookies are placed without your explicit action in the cookie preference panel.

Account Verification

Phone verification is required before your account becomes active. This step links your mobile number to your profile and protects against unauthorised account access from unrecognised devices.

Data Retention Schedule

Transaction records — including QRIS confirmation logs and bank transfer receipts — are kept for the period required under applicable rules. After that period, records are deleted or anonymised.

Third-Party Sharing

We share your data only with payment processors needed to complete your DANA, GoPay or bank transfer instructions. We do not sell, rent or broker your personal information to any marketing entity.

Requesting Changes

You can request a copy, correction or deletion of your personal data at any time through live chat or email. We will confirm your identity before acting and complete the request within five business days.

Your Privacy Policy Questions, Answered

Below are the questions we hear most often from people checking the koibet4d Privacy Policy before opening an account or making their first DANA or QRIS deposit. If your question is not listed, live chat is available around the clock.

We collect your name, phone number and email address during registration. If you link a payment method such as DANA or OVO, the wallet ID associated with that account is also recorded for transaction matching purposes.

Yes. Each QRIS scan and GoPay transfer generates a reference number that we store alongside the timestamp and amount. These records are used solely for dispute resolution and are not shared with advertisers.

Retention periods depend on local law and applicable financial record-keeping requirements. Once the required period ends, personal data is either permanently deleted or anonymised so it can no longer be traced back to your account.

Yes. Send a data-access request through live chat or email. Include your registered phone number so our team can verify your identity, and we will deliver a summary of your stored data within five business days.

Contact us via live chat, email or Telegram and specify that you want your data deleted. We verify your identity first, then process the deletion within five business days, subject to any legal retention obligations that apply.

We apply the same data-protection standards to all accounts, but actual service availability depends on local law. Where local law permits access, the full privacy protections described in this policy are in effect from the moment you register.

We use session cookies to keep your lobby session active and analytics cookies to monitor page load performance. You can adjust or remove non-essential cookies through your browser settings at any time without losing your account access.